Payments and invoices

Ways to pay

Online payment (Razorpay)

Pay by card, net banking, wallet or UPI through Razorpay. The payment is verified automatically and your order is recorded straight away; our team then confirms it and provisions your server. Card details are handled by Razorpay and are never stored by DataVoult.

UPI or bank transfer

At checkout choose UPI or Bank transfer. You see the payee details and a unique payment reference.
Pay the exact amount shown and include the reference in the payment remarks.
Submit the transaction reference (UTR) in the form on the order page.
Our team checks it against the bank statement and approves it, usually within one business day. You get an email when it is approved or if we could not verify it.

Payments that do not match the amount are rejected with a reason; contact us with your transaction reference and we will sort it out.

After payment

Online payments are verified automatically and your order is recorded straight away. Our team then confirms (approves) the payment before setting up your server.
UPI / bank transfer create your order when we approve the payment.
Your service is then set up by our team; you are emailed the access details when it is ready (see Your service and access details).

Invoices

An invoice is generated automatically once a payment is confirmed:

With GST — shows the taxable value, the GST rate and amount, and the total.
Without GST — for products with no GST.

Find all your invoices under Invoices in your dashboard. You can add your billing name, GSTIN and address under Settings → Billing before you pay so that they appear on the invoice.

Cancellation

You can cancel a service from Services. Cancelling stops renewal; the service keeps running until the end of the period you paid for.